Conflict Management

Conflict resolution training at your venue anywhere in the UK

Today it is essential that managers and supervisors have professional resolution training to help them handle tough situations effectively. Conflict and violence has serious consequences for employees, service users and employers in every sector, but the risks and effects of conflict can be significantly reduced through effective, carefully designed, staff training and organisational strategies.

However, training must be relevant, flexible and based on organisational structure and policies to make a lasting difference. Elska Group will work closely with you to establish the best training solution for you, ensuring that your staff obtain the level of training necessary based on the risks, roles and context in which they work.

When an organisation understands the potential causes of conflict, actions can be taken to adjust policies and procedures ensuring that the number and severity of hostile situations faced by staff are greatly reduced. Your staff will have confidence in their actions, taking proactive measures to defuse situations before they have time to escalate.

Elska Group’s instructor has over 18 year experience within the security sector and is a leader in conflict management and physical intervention training.

Course Information

HABC Level 2 Award in Conflict Management (QCF)

HABC have developed their Level 2 Conflict Management qualification in order to meet the requirements of individuals who require training in this field.

HABC Level 2 Award in Door Supervision (QCF)

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.